Looking up IT assets should not take this long
Manual inventory is slow
Walking through offices checking equipment one by one, writing down serial numbers on paper or in a spreadsheet. A full inventory takes days.
Typing leads to errors
Manually entering long serial numbers and asset tags is error-prone. One wrong digit means looking up the wrong asset or getting no results at all.
No scanning in the field
Your asset management system is on a desktop, but your equipment is in meeting rooms, server closets, and on people's desks. You need to look up assets where they are.
BetterDesk: your IT asset scanner
Phone Camera Scanning
Use your phone camera to scan barcodes and QR codes on any piece of equipment. No dedicated hardware needed, just your iPhone or Android.
Instant Asset Lookup
The moment you scan, BetterDesk searches your asset database and shows full details: type, status, assignee, location, and custom fields.
Works With Your Systems
BetterDesk connects to TOPdesk and other IT asset management systems. Your existing asset data is available instantly on your phone.
How it works
Point your camera
Open BetterDesk on your phone and point the camera at the barcode or QR code on the equipment. It reads instantly.
See the asset details
The full asset information appears on screen: name, type, serial number, status, assignee, and any custom fields from your system.
Take action
View attachments, check assignment history, or start a document workflow directly from the asset detail screen.
Frequently asked questions about IT asset barcode scanning
Open the BetterDesk app on your phone, point the camera at a barcode or QR code on any piece of IT equipment, and instantly see all asset details including owner, location, specifications, and assignment history.
BetterDesk supports all common barcode formats including Code 128, Code 39, EAN-13, UPC-A, and QR codes. If your IT equipment has a barcode label, BetterDesk can scan it.
You can generate and print barcode labels from the BetterDesk web dashboard. Create labels for your assets and apply them to equipment, then scan them with the mobile app for instant lookup.
BetterDesk uses advanced camera scanning technology that works reliably in various lighting conditions. Scans are instant — typically under one second. The app works on any modern iPhone or Android device.