Managing assets in TOPdesk means sitting at your desk. In the warehouse or on the floor, you can't quickly scan and track equipment.
Tracking asset handovers with spreadsheets and paper forms is error-prone. Equipment gets lost, records are incomplete, and nobody knows who has what.
Capturing digital signatures for asset transfers usually means paper forms or third-party tools. Forms get lost, damaged, or filed away where nobody can find them.
Scan any asset barcode with your phone camera to instantly see its details, history, and current assignment in TOPdesk. Track equipment on the spot.
Create digital handover forms, receipts, and declarations. Auto-fill asset data from TOPdesk and generate signed PDF documents automatically.
Capture legally binding signatures when transferring assets. Every signature includes a timestamp and location for complete accountability.
Explore digital signatures →Point your phone camera at the asset barcode or QR code. BetterDesk identifies it and pulls all details from your TOPdesk environment.
Select a document flow for the asset: handover, return, maintenance, or any custom workflow you've configured in the dashboard.
Collect digital signatures from all parties. BetterDesk generates a signed PDF and uploads it to TOPdesk automatically.
Know exactly where every piece of equipment is at all times. BetterDesk gives your IT team a live view of asset assignments, locations, and statuses that updates the moment a change happens. No more outdated spreadsheets or guessing who has which laptop. When a technician scans an asset and completes a handover, the record in TOPdesk is updated within seconds, giving managers and auditors confidence in the accuracy of your asset register.
Manual asset tracking is inherently error-prone. Handwritten serial numbers get transposed, paper forms go missing, and spreadsheet entries are forgotten. BetterDesk eliminates these failure points by automating data capture through barcode scanning and pre-populated digital forms. Asset details flow directly from TOPdesk into your handover documents, removing the need for manual data entry and ensuring every record is accurate and complete from the start.
IT teams that switch from paper-based asset tracking to BetterDesk typically save several hours per week. Instead of printing forms, collecting signatures, scanning documents, and manually uploading files to TOPdesk, the entire process is completed digitally in under a minute. Multiply that across dozens of asset handovers per month and the time savings become substantial, freeing your team to focus on higher-value IT operations instead of administrative paperwork.
Every asset transaction in BetterDesk is automatically documented with a full audit trail, including digital signatures, GPS coordinates, timestamps, and user identity. This level of documentation satisfies internal audit requirements and supports compliance with IT governance frameworks. When auditors ask for proof of asset handovers or equipment assignments, you can produce timestamped, signed records instantly instead of digging through filing cabinets.
BetterDesk adds mobile barcode scanning, digital signatures, and automated document workflows to your TOPdesk environment. IT staff can scan equipment in the field, track assignments, and generate signed handover documents, all synced back to TOPdesk.
Yes. BetterDesk connects to your TOPdesk environment and automatically imports your existing asset data, including custom fields, locations, and assignments. No migration or data re-entry needed.
Absolutely. Every scan, assignment change, and document signature is logged with a complete audit trail including timestamps, GPS location, and user information. You can generate handover documents with digital signatures for accountability.
Yes. BetterDesk uses your TOPdesk location structure. IT staff at different sites can scan and manage assets independently, with all data synced centrally through TOPdesk.
There is no data migration required. BetterDesk connects directly to your existing TOPdesk environment via the API and reads your asset data in real time. Your assets, custom fields, locations, persons, and assignments are all available immediately after you enter your TOPdesk credentials. You do not need to export, transform, or import any data. BetterDesk works alongside TOPdesk as a companion tool, so your existing TOPdesk setup remains unchanged and fully operational.
BetterDesk fully supports multi-location organizations by leveraging your existing TOPdesk location hierarchy. Each site can have its own IT staff using the mobile app independently, while all data is synchronized centrally through TOPdesk. Managers can view asset movements across all locations from the web dashboard. Location-based filtering allows technicians to focus on assets at their specific site, and the GPS tracking on digital signatures provides additional verification of where handovers take place.