TOPdesk is built for the desktop. When your IT staff is in the field — warehouses, offices, server rooms — they can't efficiently access asset data on a phone.
Looking up assets means typing serial numbers manually. There's no built-in way to point your phone at a barcode and instantly pull up the asset in TOPdesk.
Creating handover forms, collecting signatures, and filing documents is a manual process. Paper forms get lost, and there's no digital audit trail.
BetterDesk connects to your TOPdesk environment via the official API. Asset data, persons, and locations sync automatically. No changes to your TOPdesk configuration required.
Give your team a native iOS and Android app that connects directly to TOPdesk. Scan barcodes, view asset details, and manage assignments on the go.
Explore the mobile app →Build digital handover forms with drag-and-drop. Auto-fill asset data from TOPdesk, collect digital signatures, and generate signed PDFs automatically.
Enter your TOPdesk URL and API credentials. BetterDesk syncs your assets, persons, and locations automatically.
Add your IT staff as operators. They can sign in via Entra ID SSO or email and start using the mobile app immediately.
Your team scans barcodes, manages assets, and completes document workflows — all synced back to TOPdesk in real time.
BetterDesk connects to your TOPdesk environment via the official TOPdesk REST API. You enter your TOPdesk URL and API credentials in the BetterDesk dashboard, and the integration syncs your assets, persons, and locations automatically. No plugins or changes to TOPdesk are needed.
No. BetterDesk uses the standard TOPdesk API — the same API that TOPdesk provides for all integrations. You just need an application password with API access. Your TOPdesk environment stays exactly as it is.
BetterDesk syncs asset data (including custom fields), persons, locations, and attachments. When you upload a signed document in BetterDesk, it's automatically attached to the relevant asset in TOPdesk. All data stays in sync in real time.
Yes. All communication between BetterDesk and TOPdesk happens over encrypted HTTPS connections. API credentials are stored encrypted and are never shared. BetterDesk supports Entra ID SSO for user authentication and follows security best practices.