TOPdesk's mobile experience is missing key features
No barcode scanning
There's no way to scan a barcode or QR code and instantly pull up an asset. You're stuck manually searching instead of just pointing your camera.
No document workflows on mobile
IT teams need to generate handover forms and collect signatures in the field. TOPdesk's mobile experience doesn't support document workflows or PDF generation.
No digital signatures
There's no way to capture on-screen signatures through TOPdesk. Every equipment handover still requires paper forms or separate tools.
BetterDesk: TOPdesk on your phone
iOS & Android App
A real mobile app for both platforms. Built for smooth scrolling, instant loading, and a UI designed for your thumb.
Built-in Barcode Scanning
Scan barcodes and QR codes with your phone camera to instantly look up any asset in your TOPdesk environment. No typing required.
Learn more about barcode scanning →Document Workflows on Mobile
Process complete document flows from your phone. Select recipients, scan assets, collect digital signatures, and generate PDFs on the go.
Up and running in minutes
Connect
Link your TOPdesk environment to BetterDesk through the web dashboard. Enter your credentials once and you're set.
Open the App
Log in to BetterDesk on your phone. Your assets, users, and workflows are synced and ready to go.
Work on the Go
Scan assets, process document workflows, and collect signatures wherever you are. Everything syncs back to TOPdesk automatically.
Frequently asked questions about the TOPdesk mobile app
The BetterDesk mobile app is available for both iOS (iPhone and iPad) and Android devices. You can download it from the App Store or Google Play Store. The web dashboard works in any modern browser.
No. BetterDesk is a companion app that extends TOPdesk with mobile capabilities. It connects to your existing TOPdesk environment and adds features like barcode scanning, digital signatures, and mobile document workflows.
BetterDesk syncs asset data in real-time with your TOPdesk environment via the TOPdesk API. Changes made in BetterDesk are reflected in TOPdesk and vice versa. Person data and asset schemas are synced automatically.
BetterDesk costs €99 per month for unlimited users and unlimited access. This includes the mobile app, web dashboard, barcode scanning, document workflows, digital signatures, and all integrations. A free trial period is available.