IT asset management simplified
BetterDesk is a B2B software solution for organizations using TOPdesk and Microsoft Entra ID. We help IT teams manage assets, document workflows, and user synchronization.
Tools for IT professionals
BetterDesk provides a web dashboard and mobile app for organizations looking to streamline their IT asset management.
Barcode Scanning
Scan assets directly with your phone for quick lookup.
Document Workflows
Digital forms and signatures for handovers.
TOPdesk Integration
Seamless synchronization with your existing ITSM environment.
Entra ID Sync
Automatic user synchronization from Microsoft.
Making IT teams more productive
BetterDesk was born from frustration with complex, outdated IT tools. IT professionals deserve better software: intuitive, modern, and built for the way people work today.
Our solution integrates seamlessly with TOPdesk for asset management and Microsoft Entra ID for user management. This way, IT teams can spend their time on what really matters: supporting their organization.
BetterDesk
Asset Management
Why we built BetterDesk
BetterDesk started when we saw IT teams struggling with the same problem everywhere: managing hardware assets was slow, manual, and error-prone. Technicians walked between floors carrying clipboards, typed serial numbers by hand into spreadsheets, and chased colleagues for signatures on paper forms that inevitably got lost.
TOPdesk is an excellent ITSM platform, but it was never designed for the warehouse floor or the server room. IT professionals needed a way to scan barcodes on the spot, collect digital signatures during handovers, and have that data flow back into TOPdesk automatically, without double entry, without delays, and without paper.
That is exactly what BetterDesk does. We built a mobile app and web dashboard that extends TOPdesk with the field capabilities it was missing. Every scan, every signature, every document is synced back to TOPdesk in real time. The result: IT teams that are faster, more accurate, and fully auditable.
What we stand for
Innovation
We continuously improve BetterDesk based on real feedback from IT professionals. Every feature we build solves a problem that our customers actually face, not a theoretical scenario from a product roadmap. We ship updates frequently and iterate based on how teams use the platform in the field.
Customer Focus
We work closely with IT teams to understand their daily challenges. BetterDesk is shaped by the people who use it. When a customer reports a friction point, we treat it as a priority. Our goal is to build software that IT professionals genuinely enjoy using, not just tolerate.
Simplicity
IT asset management is complex enough without adding complicated software on top. BetterDesk is designed to be immediately understandable. No training sessions, no certification programs, no thick user manuals. Open the app, scan a barcode, and you are productive from day one.
Based in Belgium
BetterDesk is based in Belgium. We deliver B2B software to organizations using TOPdesk and Microsoft Entra ID for their IT management.
Made in Belgium
Proudly built in Belgium